FAQ
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FAQ

How do you provide clean water to one person for one year?

We work with Global Concern, a non-profit that has been providing opportunities to disadvantaged communities for over 25 years. A percentage of the profits from each t-shirt we sell goes to Global Concern so they can continue building wells for communities in Malawi and Zambia. So far, Global Concern has sunk 105 wells, making safe drinking water accessible to over 15,400 people. 

Who are you guys?

We love great t-shirt design, and feel that looking good and doing good aren't mutually exclusive deeds. So we work day and night at our Southern California based design grotto to bring you t-shirts that meet our very demanding standards. Over our desks is the motto, "Designabis Quae Vis Ad Induendum" (Design What You Will Wear)...which is a lot better than our first motto, "Nolite Manducare Luto" (Don't Eat Dirt).

Is ONEABLE a non-profit?

No, we aren't, but we donate a percentage of our profits to Global Concern who is a non-profit.

What kind of shirts are you printing on?

We only print on 100% cotton t-shirts, unless it's a heather shirt, which is 90% cotton 10% polyester. We test drove a lot of brands until we found the best fit and the softest cotton. 

How do I know what size t-shirt I should order?

Regular Fit - Fits true to size with the perfect amount of breathing room.

Men, measure 1-2 inches below armpit.

S            M           L            XL

36-38     39-41     42-44     45-48


Women, measure at the apex of the bustline.

S            M           L            XL

32-34     34-36     36-38     39-41

Who designs your t-shirts?

We do it in-house, but if you are interested in designing a t-shirt for us, drop us an email. We're always interested in smart t-shirt design.

How are t-shirt returns handled?

You may return new, unused t-shirts within 30 days of delivery for a full refund.

If the return is a result of our error (you received an incorrect or defective t-shirt, etc.) we'll cover the cost of shipping.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return a t-shirt, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned t-shirt.

How is shipping handled?

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your t-shirt and the shipping options you choose. Shipping date estimates may appear on the shipping quotes page.

We ship via USPS priority, so you don't have to pay a fortune to ship. If you need it faster, drop us an email and we'll work that out for you.

If you are an overseas customer, please drop us an email before you order so we can work out international shipping.

Where do your photos on the site come from?

oneable does not claim ownership or copyright of any of the photos posted here. We are simply inspired by these images and hope you are too.

Has anyone ever told you that you're awesome?

Actually, no one's ever asked, but thanks.


 

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